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HOME > Rx Refills

PRESCRIPTION REFILL

PLEASE READ THE FOLLOWING 

E-mail offers an easy and convenient way for patient and doctor to communicate. In many circumstances it has advantages over office visits or telephones. But remember there are important differences. E-mail is not the same as calling our office - there is no person at the other end of the call - just a computer. You can't tell for certain when your message will be read, or even if your doctor is in the office or on vacation. Nonetheless, we believe the ease of communication E-mail affords is a benefit to patient care. Below are our rules for contacting us using E-mail.

-- E-MAIL IS NEVER, EVER, APPROPRIATE FOR URGENT OR EMERGENCY PROBLEMS!

-- E-MAIL is not confidential.  If you send a message from your place of work, understand your employer has a legal right to read your e-mail if they choose.  System operators for most e-mail systems have access to all of the e-mail that goes through that machine.

-- We will NEVER disclose your E-MAIL address to another organization without your permission.

-- BE CERTAIN it is OK with you that other friends/family having access to the e-mail address you are using can read whatever response we feel is appropriate to the message you send us.

-- The use of E-mail IS NOT a substitute for a clinical examination.  If you think you might need to be seen by a physician or nurse practitioner - you will - call and book an appointment!

-- If you would like to request a current prescription refill from your physician simply fill out the following form. We will confirm the details and phone the refill into the specified pharmacy. Be sure to fill out the request form completely.

Please allow 48 hours for this request to be processed by us.  Please call your pharmacy to verify your prescription is ready to be picked up.




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Sterling Rock Falls Clinic
101 East Miller Road
Sterling, IL 61081
Tel. (815) 625-4790

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