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A review of SRFC's Credit Policies
We feel fortunate that the majority of our patients handle the
payment of their account promptly, and communicate with us when
there is a problem. We have listed all possibilities below to
simply inform you of our policies, as unlikely as they are to
affect you.
Basic Credit Policy - The Patient Portion of your
account is due in full upon receipt of your billing
statement.
Payment Arrangements - Depending upon your balance and
payment history with us, we may allow short term monthly
payments. In general, acceptable payment arrangements are from 6
to 12 months. If you need to delay a monthly payment, we need to
hear from you. Accounts that are 3 payments in arrears are
subject to further collection activity.
Finance Charge - The Clinic will charge a Finance
Charge on any amount which remains unpaid 90 days or more after
the first billing at the period rate of 1.50% per month on the
unpaid balance. The Annual Percentage Rate is 18% per annum.
Accounts over 90 days - If any part of the
"Patient Portion" of your balance is over 90 days past
due and you have a new appointment, you will be asked to make a
payment towards your appointment when you check in. If you are
covered by insurance, the amount is $5. If you do not have
insurance, or if your insurance pays you directly, the amount is
$25. If you have made a monthly payment arrangement for your past
due balance, payment at time of Check-In is still required.
"Cash Only" status - Failure to comply with
our Credit policies will result in your account being listed with
an outside collection agency. Your account is then considered to
be in a "Cash Only" status, and you will need to pay a
minimum of $25 at time of Check-In for all future visits. Any
remaining balance will need to be paid in full within 30 days of
billing date. If your account status is "Cash Only",
and you now have a medical card, you will need to pay $25 at time
of Check-In towards your collection balance.
"Denial" Status - Failure to comply with the
terms identified in the "Cash Only" status will result
in denial of future services. We will give you 30 days notice to
seek care elsewhere. We stress that this is a decision of last
resort and is taken only after you fail to work with us in the
payment of your account.
Please fee free to ask any questions. We are here to help you
any way we can.
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