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Sterling Rock Falls Clinic
101 E Miller Rd
Sterling, IL 61081
Tel (815) 625-4790
Toll Free (800) 625-4790

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Billing Policies

We have listed below a detailed explanation of how the billing and payment of your account is handled.

Insurance Filing
The Clinic will file your primary insurance automatically, provided we have up to date information and your signature on file.

If you have provided us with secondary insurance information, we will submit a claim upon payment from the primary insurance.

Medicare
If you are on Medicare, we will file a claim to Medicare and your supplement insurance. You will only receive a bill if any portion of the charges are considered to be your responsibility.

State Aid
If you are covered by a Medical Card, it is your responsibility to bring in your card each time you or a dependent has a visit. If you receive a bill and feel it should have been covered by your medical card, please contact us immediately.

Worker's Compensation
If your charges are to be billed to your employer due to Worker's Comp, please inform us at the time you check in. If you receive a bill and feel it should have been billed to Worker's Comp, please contact us immediately.

If your employer disputes payment of the bill, those charges will be transferred to your responsibility and billed to your group insurance.

Your billing statement
You will not be billed for any "Patient Portion" of your services until after your insurance has considered the claim. If insurance does not pay on the claim within 45 days, then you will be billed for the charges.

See: Billing Statement



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